Privacy Policy

1. Data Controller

This policy describes how Me Lara Giacomini, operator of LG avocats, collects, uses, stores, and protects personal data processed in the context of the website, requests received, appointments, mandates, and professional communications.

The data controller is:

2. Scope

This policy applies notably to:

• the use of the lg-avocats.ch website;
• requests sent via the contact form;
• information requests;
• appointment bookings;
• exchanges by email, phone, video conference, SMS, or WhatsApp when these means are used;
• relations with prospects, clients, colleagues, authorities, experts, suppliers, and partners;
• the preparation, acceptance, and execution of mandates;
• the use of cookies and similar technologies;
• the use of Google reCAPTCHA;
• the display of external calendars or content.

Data is processed in accordance with applicable Swiss data protection legislation.

When the European Union's General Data Protection Regulation is applicable, the corresponding requirements are also taken into account.

3. Professional secrecy and confidentiality

In the exercise of her professional activity, Me Lara Giacomini is subject to the professional secrecy of the lawyer.

Information entrusted within the framework of an accepted mandate is processed in accordance with applicable legal and professional obligations.

However, the transmission of a form, an email, or an appointment request does not automatically constitute the acceptance of a mandate.

A verification of the absence of conflicts of interest or other preconditions may be necessary before accepting a case.

Visitors are invited not to transmit highly confidential documents or information via the general form before LG avocats has indicated the appropriate transmission channel.

4. Personal data collected

4.1 Technical data and browsing data

When consulting the site, certain technical information may be processed automatically, notably:

• IP address;
• date and time of the visit;
• pages viewed;
• browser;
• operating system;
• device type;
• source of the visit;
• certain interactions with the site;
• identifiers associated with cookies;
• technical logs necessary for the operation and security of the site.

4.2 Data transmitted via forms

When you contact LG avocats or request an appointment, the following information may notably be processed:

• your first name;
• your last name;
• your email address;
• your phone number;
• the legal area concerned;
• your status as a new client or existing client;
• your availability;
• the information contained in your message;
• the history of your exchanges with the Firm.

4.3 Data related to a legal situation

Depending on the nature of the request and the information voluntarily transmitted, the data may also concern:

• a family situation;
• a separation or divorce;
• parental authority or child custody;
• a financial situation;
• a civil, criminal, or administrative procedure;
• an alleged offense;
• an accusation or conviction;
• a victim situation;
• a request based on LAVI;
• a protection measure;
• a situation of violence or danger;
• information relating to children or other third parties;
• data falling within the private or intimate sphere.

This information is used only to the extent necessary for understanding the request, conducting preliminary checks, and, when a mandate is accepted, for its execution.

4.4 Highly sensitive data

The information transmitted may, depending on the circumstances, include highly sensitive data, notably information concerning:

• health;
• the intimate sphere;
• opinions or activities;
• social assistance measures;
• criminal or administrative proceedings or sanctions;
• judicial proceedings;
• minors;
• victims or vulnerable persons.

Data subjects are invited to transmit only necessary information and to use the secure channels agreed with the Firm when a document or information is highly confidential.

4.5 Data related to the mandate and professional relationship

Within the framework of a mandate or a professional relationship, information necessary for the following may notably be processed:

• verifying conflicts of interest;
• analyzing the situation;
• establishing an offer or an agreement;
• executing the mandate;
• communicating with the client;
• representing before the authorities;
• managing deadlines;
• correspondence;
• billing;
• administrative follow-up;
• complying with legal and professional obligations;
• defending the Firm's rights.

5. Purposes of processing

Personal data may be processed in order to:

• ensure the operation and security of the site;
• protect forms against abuse;
• respond to requests;
• organize appointments;
• verify the absence of conflicts of interest;
• assess whether the Firm can accept a mandate;
• prepare and execute a mandate;
• advise and represent clients;
• communicate with clients, authorities, courts, colleagues, experts, and other necessary parties;
• manage deadlines and procedures;
• ensure administrative follow-up and billing;
• send confirmations and reminders;
• measure site audience when authorized;
• improve site operation;
• prevent fraud and unauthorized access;
• comply with legal and professional obligations;
• assert or defend rights.

6. Principles applicable to processing

Personal data is processed in a proportionate, transparent manner and only to the extent necessary for the purposes pursued.

When the GDPR is applicable, processing may notably be based on:

• consent;
• pre-contractual measures;
• the execution of a mandate or a contract;
• compliance with a legal obligation;
• the legitimate interest in operating the site, responding to requests, providing legal services, ensuring security, and managing professional relationships;
• the establishment, exercise, or defense of legal claims when relevant.

When processing is based on consent, this consent can be withdrawn for the future.

7. Domain name, hosting, and technical platform

The domain name and DNS parameters of the website are managed by:

The LG avocats website is hosted and operated using a technical platform provided by LeadConnector.

As part of the operation and security of the site, certain technical data may be processed, notably IP addresses, technical logs, browser information, pages viewed, and information necessary to detect errors or unauthorized access attempts.

8. Forms, calendar, CRM, and communications

LG avocats uses LeadConnector services to manage notably:

• forms;
• information requests;
• appointment bookings;
• the calendar;
• contact management;
• the tracking of exchanges;
• certain automations;
• the sending of emails;
• confirmations and reminders;
• certain communications by SMS or WhatsApp when these functions are used.

When you fill out a form, book an appointment, or communicate with LG avocats, the information transmitted may be recorded and processed using LeadConnector.

When SMS is used, information relating to phone numbers and consents collected for sending SMS is not transmitted to third parties or affiliated companies for marketing or promotional purposes.

However, it may be communicated to providers strictly necessary for routing the messages.

9. Google reCAPTCHA

The contact form uses Google reCAPTCHA to detect and limit automated submissions, abuse, and fraudulent attempts.

As part of this service, Google may process certain technical information, notably the IP address, browser and device characteristics, interactions with the form, and information necessary for risk analysis.

The use of reCAPTCHA is subject to Google's terms and privacy policies.

10. Cookies and similar technologies

The site uses cookies and similar technologies.

These technologies can be used for technical operation, security, remembering preferences, protecting forms, audience measurement, or displaying external content.

10.1 Strictly necessary cookies

Certain cookies and mechanisms are necessary for the operation of the site, security, consent management, and the use of requested features.

They cannot always be disabled without limiting the functioning of the site.

10.2 Audience measurement

The site does not currently deploy any audience measurement or marketing tracking tool (such as Google Analytics or Meta Pixel) requiring prior consent for analyzing visits.

10.3 External content

The site may embed calendars, maps, videos, or other content provided by third parties.

These services may process certain data according to their own terms.

When technically possible, the content concerned must remain blocked as long as the visitor has not accepted the corresponding consent category.

10.4 Managing preferences

Visitors can accept, refuse, or customize cookies using the consent module.

Choices can be modified at any time using the « Manage cookies » link available in the footer.

11. Recipients and providers

Me Lara Giacomini may use technical or professional providers when necessary for the operation of the site, the management of the Firm, or the execution of a mandate.

These recipients may notably include, depending on the circumstances:

• Infomaniak Network SA for the domain name and DNS;
• LeadConnector for hosting, forms, calendar, contact management, automations, and certain communications;
• Climbee SA for creation, development, maintenance, SEO, and digital support;
• Google for reCAPTCHA and other actually installed services;
• courts and authorities;
• colleagues and counsel for other parties;
• experts;
• interpreters;
• correspondents;
• insurance companies;
• administrative, accounting, or IT providers;
• any other person whose intervention is necessary to execute the mandate or comply with a legal obligation.

Any data communication takes place in compliance with applicable legal and professional obligations, notably professional secrecy.

Me Lara Giacomini and LG avocats do not sell personal data.

12. Data processing abroad

Certain technical providers may process data in Switzerland, in the European Economic Area, in the United States, or in other countries where they have infrastructure or subcontractors.

When required, data communications abroad are based on guarantees provided by applicable legislation.

Information covered by professional secrecy is communicated only in compliance with applicable professional and legal requirements.

13. Retention period

Data is retained only for the time necessary for the purposes for which it was collected, subject to applicable legal, professional, contractual, accounting, or evidentiary obligations.

The duration depends notably on:

• the nature of the data;
• the request received;
• the acceptance or not of a mandate;
• the duration of the mandate;
• the procedures concerned;
• legal deadlines;
• retention obligations;
• the need to protect or defend rights.

Data relating to a contact or appointment request is retained for the time necessary to process and follow up on it, unless a longer retention is justified.

Files related to a mandate may be retained in accordance with applicable professional obligations and usages.

14. Data Security

Reasonable technical and organizational measures are implemented to protect data against loss, unauthorized access, misuse, modification, or unlawful disclosure.

However, no transmission over the internet can be considered completely secure.

Visitors are invited not to transmit highly confidential documents via the general form before confirmation from the Firm and indication of the appropriate transmission channel.

15. Rights of data subjects

Within the limits provided by applicable law, data subjects may notably request:

• access to their data;
• the correction of inaccurate data;
• the erasure or destruction of certain data;
• opposition to certain processing;
• the withdrawal of their consent for the future;
• the delivery or transmission of certain data when legal conditions are met.

These rights may be limited notably by:

• professional secrecy;
• the rights and interests of third parties;
• legal retention obligations;
• the need to execute a mandate;
• the establishment, exercise, or defense of rights;
• the requirements of a judicial or administrative procedure.

To exercise your rights:

16. Links to third-party services

The site may contain links to services operated by third parties.

Me Lara Giacomini and LG avocats are not responsible for the content, availability, security, or privacy practices of these external services.

17. Modification of the policy

This policy may be modified to take into account legal, professional, technical, or organizational developments.

The version published on the site is the only applicable version.